Privacy Policy
Last updated: 2025
Phar Unity™ ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and store your personal information when you interact with our website, submit an enquiry, or use our services. By accessing our website or sending an enquiry, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
1.1 Personal Information
- Name
- Email address
- Phone number
- Your enquiry message
- Information relating to meal prep, catering, courses or tools
- Any details you voluntarily provide during communication
1.2 Non-Personal Information
- Browser type
- Device type
- General location (not precise)
- Site usage data
- Pages visited
This information helps us understand how our website is used and improve our services.
2. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Communicate about services (meal prep, catering, courses, kitchen tools)
- Confirm availability, pickup information or event details
- Maintain internal records
- Improve website functionality
- Provide updates to customers on our waitlists
We do not use your information for profiling, automated decision-making or marketing unrelated to our services.
3. How Your Information Is Stored
Information may be stored securely through:
- Email systems
- Website form submissions
- Internal records
- Cloud-based services with appropriate security protections
We take reasonable steps to protect data from loss, misuse or unauthorised access.
4. Sharing Your Information
We do not sell, rent or trade your personal information. We may share limited information only when required by:
- Australian law
- A legal request (e.g., subpoena, court order)
- Essential service providers involved in website hosting or email systems
All third-party providers must handle your information securely.
5. Data Retention
We retain enquiry information as needed for:
- Communication
- Internal record-keeping
- Service history
- Legal compliance
You may request deletion of your information by contacting us directly.
6. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Ask us to delete information we no longer require
To request this, email: [email protected]
7. Links to External Websites
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of external websites.
8. Updates to This Policy
This Privacy Policy may be updated to reflect changes in legislation or business operations. Updated versions will be posted on this page.
9. Contact Us
For privacy questions or requests:
Email: [email protected]
Business: Phar Unity™ — Gladstone, Queensland